The Omega Team has popped open the bubbly!
Shaken, not stirred!
We are celebrating our customer's satisfaction, and our resulting success!
Here's a few actual, original,
unsolicited e-mails our customer's have sent us lately:
{E-mail and full names not given, to protect the innocent}
Pearce Grips sent to England
Hi,
I know you are busy getting orders out, but I thought I should drop you a line
to say a big "Thank you" for my order. It was well packed by 'OSP' and the
quality of the actual grips is excellent. Thanks also for the little pocket knife, that
was a nice touch!
I look forward to
ordering from you again!
Best Wishes
G. H.
England
Crimson Trace lasergrip customer:
Great! I just got them today!!! thank you for the quick response and follow-up on the back order.
They work Great!!!!!
Thanks,
Bill
I am emailing to say how great the price was on that watch. I searched all over the internet at price comparison sites and no one could beat the price. even with shipping they still couldn't beat the price. Thank You!
Zachary R.
Thank you very much for completing my order so quickly, you guys are [fast very
fast] I ordered my USAF STEALTH WATCH on SAT> Memorial Day week end and it arrived on
Thurs. That's three days Monday being the holiday. Thanks Again for the prompt service.
I'm sure I will be buying from you in the future and I will be passing your name onto all
my friends at work.
THANKS --- W.J.
Van Nuys, CA.
Have ordered from you guys many times, always
great service!
TM, USA
Dear Omega Man:
My watch arrived today in great shape. It's a beauty! I'll gladly recommend
you to others.
Many Thanks,
G.A.
Louisville, KY
I received my Luminox Stealth Fighter watch- it is a cool watch, and your price was
unmatched anywhere. Your website is bookmarked in my "favorites" file. Thanks!
Isaac A.
Houston, Texas
I wanted to write and thank you for the prompt and efficient service
with my
order. Wish everyone responded as your company has done.
Thanks again,
Gary G.
Nashville, TN
Dear Omega Man:
Just a short note to confirm receipt of the subject order. Your service is prompt,
courteous and fairly priced. I will be more than happy to recommend you to my friends and
to continue doing business with you in the future. Congratulations for a well run
operation.
Sincerely,
Tom D.
| Subject: | LUMINOX |
Folks
I ordered the Lumnox Marine watch from you at a price way below any other source on the
web ($159.00 vs. $229.00) (Omega Team note, that was an old price) and was skeptical. I also
ordered it on Friday at 8:00PM the week end of Christmas. I received it on Friday the
weekend before New Years. That is really only four working days between the hectic week of
Christmas and New Year. The watch as you stated was a "new
from the factory" in a great box, and is the first watch I can read day or night
without my glasses or pushing a button. It looks great! The gas tubes glow so brilliantly
I can't help but wonder how it is so great for the SEALS as I would think on land, at
night, any good sniper could see the light at quite a range? Anyway, this is the USA and
it's better than the Seiko, Sector, or old Bulova that I have (I collect good watches).
Again thanks for the great service and first marine or mariners watch to have it
all.
Dave R
Other sites are a rip off. For a beginning 10/22
enthusiast you had the lowest prices I've seen
online. Much appreciated.
Jake C,
in MN
Hi
Thanks for sending my Navy Seal Dive Watch so quickly. I love it!
It's as rugged as I am.
The watch is great and the compass is a wonderful addition to it.
You're extremely reliable. I'll definitely be shopping here again!
Thanks,
Silfrido
Again, thanks for your responsiveness and the update, I will tell everyone I know about
Omega Man
P. T.
Just a short note to let you know the three (3) Leatherman Waves I ordered have just arrived safe and sound.
Thank you again for your good, prompt service.
Cheers,
Patsy H. (Australia)
I already received my order. It came yesterday. Thank you very much for being
speedy!
Dane
I am so pleased that your customer service that I will definitely order from your
company again. I do almost all of my shopping these days on line. Thank you for your
prompt attention to this matter. First impressions are everything!
Laura Y
Hello,
I just received my Luminox 3202 watch today. I am very pleased with it and
how quickly it arrived. I will recommend you to my friends.
Thanks Again,
Gregg R
Hello, Omegaman I received the watch last week. It's great! Thanks for your prompt shipment. I will recommend you. John
I GOT MY WATCH AND I'M VERY PLEASED WITH THE QUICK RESPONSE BY YOUR WEB SITE. WHEN YOU GET THE WHITE FACE NAVY SEAL WATCH IN FROM BACK ORDER NOTIFY ME, I STILL LIKE TO GET THAT COLOR WATCH. THANKS, LES R.
hello,
I'm just letting you know that i am very happy with the watch i
ordered from you guys. i ordered two other ones from jewlery stores on
line, and cancelled them after waiting for two weeks each. I ordered
from you on friday and had the watch on monday! outstanding! you'll be
hearing from me again.
thanks for the service.
doug W.
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
NOTE: The Omega Team can't always guarantee this speed of delivery, but we
sure are trying!!!
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Hi,
That's what I call PROMPT, QUALITY Customer Service. Less than 10 minutes response! ///(E-mail)
You people are ALLRIGHT. Thanks, T.T.
Omega Team:
I placed the order & got the watch just a few days later. It would have been even sooner but for a cock-up by the British Postal Service (they gave it to the wrong postman - doh!). I love it! Brilliant! And the excellent service from your company was the icing on the cake. I won't hesitate to buy from you again and recommend you to anyone who will listen to me. Ain't the Web great? Many thanks. Jonathan. W. >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> We can't always guarantee this speed of delivery to the UK, but we sure are trying! The Omega Team >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Hi Steve,
I just wanted to inform you that I received my watch today, this
definitely made my day. I'm sorry for bothering you so much, I know it was
the Postal Service's fault. I think Omega Man has the best customer service
I've ever encountered. Thank you for everything Steve, I look forward to my
next purchase at Omega Man. Have a great day. Thanks
Sincerely,
Ricardo
Omega Team Note: The Post Office took seven working days to deliver his watch to NY. What
is the USPS problem out there in NY anyway? Priority Mail usually takes 3 working days in the U.S.
Omegaman,
WONDFERFUL, FANTASTIC,
SUPER! You did it! I received a surprise knock on the door today (Saturday) from the USPS
person - and much to my surprise it was the two LUMINOX watches I had ordered! What a
surprise - NOW THAT'S CUSTOMER SERVICE. I nominate you for Saint-hood! Seriously though -
thanks so much for all of your patience in answering all of my questions - in amending my
order - and for delivering EARLIER than I thought. Much luck with your business .... keep
in touch!
S.B.
Omega Team
I just wanted to thank you for the great prompt
service you provided in
processing my order (Luminox watch). I look forward to purchasing more
items
from Omega Man. Thank you.
Sincerely,
Ricardo
TO: rsp007@earthlink.net
(Omega Man e-mail)
FROM: S.B
Thanks
for the info .... GREAT customer service!!!!!!
Dear sirs,
Just a quick note to express my appreciation for the good service provided. My `Leatherman` tools etc. arrived today.
You have been most helpful, and I have been able to benefit from the `global market`.
Considering the fact that I live in England, to get my order to me in a just over week is very good going.
Many thanks again and I look forward to doing business with you in the future.
Sincerely,
B. W.
From Kent - the "Garden of England
{The Omega Team can't always guarantee this kind of delivery speed, but we're trying!}
Hi Steve, I picked my watch up at the post office 7:00 am this morning. Everything was fine and the watch is just what I wanted, the gloves are nice too. I will tell my friends that you and your company have my recommendation as a fine company to do business with. The pleasure has been mine, thanks. T. T. Indiana University
From: <TAIT> To: omegaman <omegamanenterprises@home.com> Subject: Wow! Date: Wednesday, February 09, 2000 11:13 PM Omega Man: I agree that your prices are way below the competition! I am amazed by your response time to my letter! I am pleased with your comments and hope to do more business with you in the future. Thanks again - I feel a lot better about everything now and will spread the good word about your company! TAIT
From: <Inky>
To: <omegamanenterprises@home.com>
Subject: Re: Your Omega Man Order
Date: Thursday, December 23, 1999 5:40 PM
WOW That was fast !!! Thank You. Merry Christmas !
{Note: Customer was responding to how fast he received his shipment!}
From: D.P.C.
To: omegaman <omegamanenterprises@home.com>
Subject: Re: Omega Man Order
Date: Monday, December 27, 1999 9:46 AM
Spiderman,
Went through everything and am pleased to say that my expectations were
met. Very nice, and thanks for the goodies.
later dpc
{Note: Customer comments are about an extensive order requiring several shipments}
From: P.D.K. To: omegaman <omegamanenterprises@home.com> Subject: Re: Luminox Order Date: Monday, January 10, 2000 2:11 PM "Spiderman"...thanks for your prompt reply ref. my order. Appreciate all your efforts. Nice doing business with you folks... ...all power to the people. Cheers Patrick Ottawa, CANADA AND when he received the watch:
From: P.D.K. To: omegaman <omegamanenterprises@home.com> Subject: Re: Luminox Order Date: Wednesday, January 19, 2000 8:28 PM Well Done "Spiderman " When I got home tonight the Seal watch was here just in time for my birthday. Appreciate your efforts & adjusting for customs... Cheers Mate ! Patrick Ottawa, CANADA
From: M.K. To: <omegamanenterprises@home.com> Subject: Wow! Date: Tuesday, October 26, 1999 4:50 AM Awesome Website! Fantastic! Killer, even! Kudos to your design team! I love the site, as you can guess, and I'm going to buy bunches of stuff, too. One thing I must know, however... How did they attach the sound (music) files to the webpage, and how can I get a copy of the soundfile ? (I loved the Mission Impossible theme on the main page and the very cool soundtrack on the index page!) Please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, please, can I get a copy of the sound files??? Thanks! M.K.
Oct 21st, 2004
Thanks for the quick response. I've recommended your company to my friends.
Alan
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